Delta hits back on Twitter at Ann Coulter, who claims she was kicked out of her seat


Another day, another airline-related dust-up.

This time it’s conservative commentator Ann Coulter, who called Delta the “worst airline in America” for moving her out of her “extra room seat” she had booked.

SEE ALSO: American Airlines delayed a flight because the plane smelled like pee

“Hey Delta, you mind telling me why it was an ’emergency’ to move someone else into the seat I had carefully chosen in advance and booked?” Coulter tweeted on Saturday.

When Coulter allegedly asked why she was moved, a flight attendant apparently responded with “I don’t know.”

“Suckiest Delta moved me from my PRE-BOOKED SEAT & gave it to some woman, not elderly, child, or sick. I have pictures so don’t lie, Delta!” she tweeted again. Coulter also posted a picture of the passenger alleged to have taken her seat.

Surprisingly, people commiserated with Coulter’s predicament.

Then Coulter took aim at the “dachshund-legged” passenger who took allegedly took her seat, and Delta staff who she likened to “stasi” policemen.

Coulter also accused Delta of having non-working Wi-Fi, “probably to prevent passengers from tweeting from the plane about how they’re being treated.”

Delta responded via Twitter on Sunday, apologizing for Coulter not receiving her pre-booked seat she paid for and offering a refund. But the airline wasn’t down with her insults.

Hours after hitting back on Twitter, Delta issued a statement online and said it was “disappointed” Coulter publicly attacked “employees and other customers by posting derogatory and slanderous comments and photos in social media.” 

“Her actions are unnecessary and unacceptable,” the statement added. “Each of our employees is charged with treating each other as well as our customers with dignity and respect. And we hold each other accountable when that does not happen.”

Delta said Coulter originally booked seat 15F in the exit row, but then changed to seat 15D — an aisle seat — within 24 hours of departure. The airline said it “inadvertently” moved Coulter to 15A, a window seat, to accommodate several passengers with seating requests.

The flight’s crew reported that despite initial confusion with the seats, all customers complied with the changes and there were no problems or concerns escalated. 

Furthermore, Delta said it tried to contact Coulter when she first complained, as indicated on the airline’s Twitter account, but did not receive a response until Sunday evening.

Yet more than 24 hours after the first tweet, Coulter was still adamant on making a (very public) point.

UPDATE: July 17, 2017, 12:34 p.m. AEST Added a statement from Delta.

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